Amazon Academy Final Practice Exam

Overstaffing with additional associates during a shift directly influences costs, specifically by increasing labor expenses. When four extra associates are added, the organization incurs additional paid hours that were not planned or budgeted for. These extra hours mean that the company is paying for more labor than necessary to meet the operational demands of that shift, leading to higher overall expenditures.

In environments where labor is a significant portion of the operational budget, such as retail or service industries, every additional hour worked represents a cost that can impact profitability. Thus, having more associates than needed for the workload not only doesn't improve productivity but also drives up costs, making it essential for businesses to staff shifts effectively based on demand to manage labor expenses efficiently.

This understanding highlights the importance of effective scheduling and workforce management in controlling costs and maintaining profitability.