What aspect of performance is monitored regarding picks in SCC Outbound?

The aspect of performance being monitored regarding picks in SCC Outbound focuses on the efficiency and effectiveness of the picking process. Pick accuracy is crucial for ensuring that the right items are selected and sent to customers, which directly impacts customer satisfaction and operational efficiency. Monitoring pick accuracy helps in identifying and resolving any discrepancies that may arise during the picking process, leading to improved accuracy rates.

While it is important to consider factors like employee punctuality, associates with slow pick times, and safety incident reports in a broader operational sense, the focus in the context of picking performance specifically pertains to how accurately items are selected. This is essential for maintaining quality standards and optimizing the productivity of the outbound operations.