What is one responsibility of the Problem Solve/Repack Associate?

The role of the Problem Solve/Repack Associate encompasses various responsibilities that ensure the smooth operation of the fulfillment process. Coaching associates to meet rate expectations is essential for maintaining productivity and efficiency within the team. This involves guiding and assisting fellow associates in understanding and achieving performance targets.

Additionally, repacking any damaged boxes is a crucial task for this role. This responsibility ensures that products are handled properly, protecting them from further damage and ensuring that customers receive their items in good condition. By effectively repacking damaged goods, the associate not only helps maintain inventory quality but also contributes to overall customer satisfaction.

Together, these responsibilities highlight the dual focus of the Problem Solve/Repack Associate on both team performance (through coaching) and product integrity (through repacking), which are essential for the efficiency and success of operations in an Amazon fulfillment center.