What is the first step if you suspect an associate is under the influence of alcohol/drugs?

Following the reasonable suspicion protocol is crucial when you suspect that an associate is under the influence of alcohol or drugs. This protocol typically involves a series of systematic steps designed to ensure the safety of all employees, maintain a professional environment, and adhere to legal and organizational standards.

The first step in this protocol often involves gathering specific observations and evidence regarding the associate’s behavior, appearance, and performance. This helps to ensure that any action taken is based on objective criteria and is not influenced by personal biases or emotions.

Engaging the associate immediately without following established protocols could lead to confrontation or conflict, which may escalate the situation and create a more significant issue. Reporting directly to HR may also come too late if immediate action is necessary for safety. Ignoring the behavior is never a responsible choice, as it can result in safety risks or further issues in the workplace. Thus, adhering to the reasonable suspicion protocol is both responsible and necessary in maintaining a safe working environment.