What is the total dispatch capacity if there are 225 DA's available per day with an SPR of 195 and a Flex pool of 75 with an SPR of 40?

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To determine the total dispatch capacity, we need to calculate the capacity contributed by the DA (Dispatch Agents) and the Flex pool separately and then sum these values.

First, let's assess the capacity from the Dispatch Agents (DAs). Each DA has a Standard Performance Rate (SPR) of 195. Since there are 225 DAs available per day, the total capacity from DAs can be calculated by multiplying the number of DAs by their SPR:

225 DAs * 195 SPR = 43,875.

Next, we examine the Flex pool, which consists of a different set of agents with a SPR of 40. The capacity from the Flex pool is also calculated based on its number of agents, which is specified to be 75:

75 agents * 40 SPR = 3,000.

Now, we can find the total dispatch capacity by adding the capacities from both sources:

43,875 (from DAs) + 3,000 (from Flex pool) = 46,875.

Thus, the total dispatch capacity comes out to be 46,875. Therefore, this matches the provided option which explains why this answer is correct.

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