What should you do if your headcount is higher than expected during a shift?

When facing a headcount that is higher than expected during a shift, using the Instant VTO (Voluntary Time Off) tool is the appropriate action to take. This tool is designed to help effectively manage staffing levels while allowing associates the choice to take time off voluntarily. Scanning associates into the Instant VTO tool ensures that the process is tracked and formalized, adhering to company policy and maintaining clear communication with the workforce.

This method respects the associates’ decision-making and promotes a positive work environment, as they have the option to leave without penalty if they choose to utilize the VTO. It also helps balance the operational needs of the shift with the welfare of the associates, ensuring that the team remains efficient without being overstaffed and underutilized.

In contrast, other options would either create issues with compliance or lead to dissatisfaction among the team, which can impact morale and productivity in the long run.