What should you do if a FLEX driver cannot find a QR code during dispatch?

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If a FLEX driver cannot find a QR code during dispatch, the appropriate action is to override the QR code. This allows the driver to proceed with the dispatch process even in the absence of the QR code, ensuring timely delivery and efficiency in operations. The system is designed to accommodate such situations, enabling drivers to complete their tasks without unnecessary delays.

Choosing to override the QR code is a proactive approach, allowing for problem-solving on the spot rather than waiting for further instructions, which could lead to downtime. Additionally, ignoring the issue or canceling the dispatch would not be practical, as these actions would disrupt the workflow and potentially lead to missed deliveries, affecting overall service quality. By overriding the QR code, drivers can maintain the momentum of their responsibilities without significant interruptions.

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