What should you do if a driver reports a damaged leaking package?

When a driver reports a damaged leaking package, it is vital to conduct a Situation, Task, Action, Result (STU) analysis, often supplemented with insights from problem solvers. This approach allows you to assess the situation thoroughly and initiate the appropriate steps to address the leak safely and effectively.

Conducting an STU involves gathering detailed information about the issue, including understanding the source of the leak, determining if it's hazardous, and evaluating the potential impact on the surrounding environment and personnel. Engaging problem solvers can provide additional insights or resources needed to manage the situation appropriately.

Each of the other choices lacks a thoughtful, systematic approach to handling the report. Ignoring the report could result in greater damage or danger. Removing the leaking package without proper protocols can pose risks, especially if the contents are hazardous. Marking the package as lost does not address the immediate problem and could lead to further complications or safety violations. Thus, conducting an STU with problem solvers ensures a safe and effective response to the reported issue, aligning with best practices in handling damaged materials.