What’s the first action to consider when finding a virtual/physical mismatch in performance?

When identifying a virtual/physical mismatch in performance, the first action to consider is checking the site's beacons. Beacons can provide critical information about the performance of processes, indicating if there's a discrepancy between what's expected in the virtual environment compared to physical operations. This initial step is vital because beacons help to capture real-time data about the tracking and movement of items, facilitating a clearer understanding of where the mismatch may be occurring.

By addressing the potential technical aspects of the mismatch first, you can gain insights that may inform further actions, like conducting a team meeting or auditing schedules. These subsequent steps might be necessary, but the technical check serves as a foundational step to understand the situation more thoroughly.